Category: How To          Compatible Hardware: N/A          Compatible Software: N/A



Problem Statement

  • Signing up for an account and logging in to the FreshService portal.


Overview


  • Welcome to the Coevolve Support Portal. To raise new incident tickets, submit service requests, or view existing cases, users will need to log in with an account. Please refer to the steps below for the sign-up process.


Process

  • The Process Involves 6 Necessary Steps : 
  1. Accessing the support portal
  2. Completing the sign-up process
  3. Filling in the required details
  4. Verifying your email
  5. Setting up your password
  6. Logging in


Step 1


Getting there : 

If you are accessing this document via email or another guide and are not currently on the support portal, please use the link below to navigate to the portal : 


https://support.coevolve.com/support/login


Step 2


Signing up : 


Please click on the Sign Up button located at the top right corner of your window



Step 3


Fill in the required details : 


Enter your first and last name, provide your email address, complete the reCaptcha, and then click on Register.




Step 4


Verify your email : 


You will receive an activation email sent to the email address you used during the sign-up process. Please click on the activation link in the email to set your password




Step 5


Setting up a password and logging in : 


On the screen that appears, enter a strong password and then click Activate




Step 6 


Logging in : 


Congratulations! You have now set up your account. It’s time to log in using your email and password, after which you will be redirected to the homepage.




Once you log in, you will be redirected to the homepage and should have full access


Support : 


If you need any assistance or encounter issues during the sign-up or activation process, please email us at [email protected].



Reference


How to Login to FS v1.0: https://support.coevolve.com/support/solutions/articles/11000035866-how-to-sign-up-for-an-account